Our mission and values
What we do and why we do it.
Our mission
We are reinventing the way tax problems are solved by embracing innovation, transparency, and expertise.
More than 1 in 5 Americans owe money to the IRS, and many companies claim to “help.” They make promises like, “Settle your debt for pennies on the dollar!” or “99% of our clients save 99% on their tax debt!”
The problem? These claims are often false, and these companies exploit vulnerable people, leaving them in worse financial situations.
When our CEO started this company, he decided to do things differently. Here are some key parts of our mission:
Innovation. Many tax relief companies use outdated technology and processes that prioritize savings over client experience. We believe our clients deserve better, which is why we’re building custom software to make filing and resolving taxes easier and more accurate.
Transparency. From the first consultation, transparency is baked into everything we do. We regularly update clients on what’s happening with their tax situation, and we never make promises we can’t keep.
Expertise. Our team of enrolled agents, tax attorneys and certified tax preparers bring years of experience to the table, expertly handling all kinds of tax situations.
At TaxQuotes, we’re on a mission to transform lives, and transform the tax resolution industry in the process.
Our values
We measure the success of everything we do, internally and externally, by these standards.
Embrace change. We don’t just tolerate change, we actively seek it out. We stay curious, always finding better ways to do things.
Embrace compassion. Every decision we make stems from a desire to improve the lives of our clients.
Embrace community. We invest in each other, helping each other reach our highest potential and accomplish good together.
Finding the right tax professional begins with asking the right questions.
Still deciding? Read our Founders Letter to learn more about what we do.
TaxQuotes is a specialized team of tax professionals committed to resolving IRS and state tax issues. As innovators in the tax industry with over 50 years of combined experience, we are experts at resolving a wide range of tax problems, including:
- Unpaid tax balances
- Unfiled tax returns
- Penalties and penalty relief issues
- Underreporter notices
- Business and payroll tax issues
- IRS and state tax issues
Our service costs vary based on the complexity of your situation. The first step is to get your IRS records, evaluate your situation, and provide a customized resolution plan according to your specific situation. The cost for this service varies but it’s an important first step in thoroughly understanding your unique situation and what options are available to you.
Once we have discussed your situation with you, we will propose one fee to resolve your entire situation. You have no obligation to purchase unless you accept our plan, and you can pay your fees over the time it takes us to complete your case. Your tax consultant can estimate how long your case will take and the fee structure for our services.
Resolution time for tax issues varies based on the complexity of the case. Straightforward matters take a few weeks, while intricate issues may take a year or more. To streamline the process, our team will file a power-of-attorney authorization with the IRS, allowing us to work directly on your behalf.
When you owe back taxes, the IRS offers several options other than full payment. These include payment plans, extensions to pay, and hardship programs, such as not-collectible status and a tax settlement option called an Offer in Compromise. We will evaluate each option with you and get you the best option based on your circumstances.
Absolutely. Our tax resolution experts review your notice, assess your situation and work with you on a plan to resolve your situation. Once you engage us for services, we get right to work with you and the IRS. Our tax resolution specialists stick with you from beginning to end.
Each person’s circumstances are different. Our goal is to get you the best outcome available based on your circumstances. If you owe back taxes, we will review your unique situation for any potential relief.
